Quality improvement strategies require your members to take action. We help you meet quality performance targets and close gaps in health consumer engagement and care. Our solutions use automated conversations to understand the unique needs of your members and drive them to complete key visits, screenings, and refills.
Experience has become a measured area of care delivery. A good experience is crucial to the continuity of care, ensuring members get the most value out of their health plan and sustain business growth. We help you improve member experience through tailored solutions and conversational dialogues that assist your members in navigating their benefits, staying informed and engaged about their health, and ensuring continued coverage.
Patients and members need education about the most efficient ways to get necessary care. Our solutions increase awareness of various care settings and help patients prepare for visits, so they can utilize health services more efficiently.
When members think about their health and adopt healthy behaviors, health outcomes improve. Your ability to activate members and patients comes from an understanding of how individuals think about and manage their health. We tailor your engagement programs, content, and experiences to improve health literacy, help members develop key skills, and increase their focus on their care plan.
mPulse Mobile’s Conversational AI communication platform can be configured to address a broad range of health engagement needs. Over the last decade we’ve launched more than a thousand different health consumer engagement use cases. Using our unique capabilities to understand each population and our behavioral data science expertise to design impactful solutions, we are confident we can drive engagement and health behavior change in your populations. Contact us to schedule a consultation about your specific challenge.
“mPulse has been there for us, finding creative ways for us to reach consumers the way they want to be reached. We have been able to improve awareness and support around our wellness strategies through mPulse’s mobile messaging solutions.”
Neil Pierce, Strategic Consultant - Communications, Humana
“mPulse Mobile understands the unique challenges in improving engagement and medication adherence within different populations. Their intelligent, consumer-focused mobile strategies are helping us deliver differentiated value to our customers.”
Matthew Mertel, SVP of Marketing and Product Innovation, Magellan RX Management
“mPulse takes this complex and diverse mobile market and creates simplified solutions to engage consumers. mPulse knows how to engage consumers given the rapidly changing market today. The new healthcare focus really illustrates their combined expertise and shows that they are committed to our industry.”
Scott Jesse, Director of IT, Delta Dental
