Medication adherence depends on members taking action. Your improvement strategy is not complete without a way to activate non-adherent members to refill important prescriptions and engage with benefits and services. Otherwise, your quality improvement projects, network alignment, mail order programs, or other Star Ratings numerator initiatives will be limited to impacting members who are already engaged.
Reaching non-adherent members can be costly and inefficient. That’s where our AI-driven conversational solutions help. The mPulse Mobile Medication Adherence solution relies on automated, conversational exchanges to prompt action from your members—cost-effectively and at scale.
Leading plans partner with mPulse Mobile because our medication adherence solution has been proven to boost adherence and transform member engagement through the power of conversation.
Increase in refill rates for a non-adherent and borderline non-adherent population
Improvement in PDC compliance for a 90K member population
Accuracy for Conversational AI response handling
The mPulse Mobile Medication Adherence Solution is delivered using our enterprise-grade communication platform and innovative technology that powers effective and scalable conversations.