Data and Analytics

How our customers gain key insights to optimize their solutions and boost results.

Advanced Mobile Assessment Services

Help refine the data for better reach rates:

  • Contact information data assessment
  • Preference management planning
  • Phone number acquisition programs
  • Ongoing management of mobile data

Social Determinants of Health (SDoH) Index

To provide a more tailored, relevant, and empathetic experience for diverse populations

  • Combines industry public and private data sets and conversational insights
  • Calculates SDoH at the census tract level
  • Predicts how members will respond to engagement and enables more accurate and relevant content tailoring

Insights Dashboard

Delivered within the program manager, our dashboard easily illustrates solution performance:

  • View delivery data – communication sent across channels, delivery rates, opt-out rates
  • Understand engagement – click through data, response rates, survey completions
  • Monitor member experience data around sentiment and intent
  • Experience robust filtering and custom time-period views, 

Data Science Tailoring

Captures unique insights and determines appropriate response.

  • In-house Behavioral Data Scientists curate content designed to deliver behavior-based outcomes
  • Conversation Science uses intent analyzers and natural language understanding (NLU) to harvest data, deliver insights, and continually refine strategy

LATEST NEWS & RESOURCES

Want to know more about how we can optimize data and results?

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