Data and Analytics

How our customers gain key insights to optimize their solutions and boost results.

Advanced Mobile Assessment Services

Help refine the data for better reach rates:

  • Contact information data assessment
  • Preference management planning
  • Phone number acquisition programs
  • Ongoing management of mobile data

Social Determinants of Health (SDoH) Index

To provide a more tailored, relevant, and empathetic experience for diverse populations

  • Combines industry public and private data sets and conversational insights
  • Calculates SDoH at the census tract level
  • Predicts how members will respond to engagement and enables more accurate and relevant content tailoring

Insights Dashboard

Delivered within the program manager, our dashboard easily illustrates solution performance:

  • View delivery data – communication sent across channels, delivery rates, opt-out rates
  • Understand engagement – click through data, response rates, survey completions
  • Monitor member experience data around sentiment and intent
  • Experience robust filtering and custom time-period views, 

Data Science Tailoring

Captures unique insights and determines appropriate response.

  • In-house Behavioral Data Scientists curate content designed to deliver behavior-based outcomes
  • Conversation Science uses intent analyzers and natural language understanding (NLU) to harvest data, deliver insights, and continually refine strategy


Want to know more about how we can optimize data and results?

Request a Demo