mPulse Activation Platform

Orchestrate your health engagement to deliver meaningful health journeys that inspire behavior change.

EXPLORE OUR PLATFORM

Conversations

Intelligent technology learns consumer’s unique health needs and engagement preferences for meaningful one-to-one interactions and at scale.

Conversational AI

Power intelligent outreach for any size population. Artificial intelligence (AI) and natural language understanding (NLU) support two-way conversations and deploy highly tailored replies that allow deeper conversations on the topics that matter most to your consumers.

Preference Management

Ensure streamlined consumer experiences across language and communication channel preferences aligned to Telephone Consumer Protection Act (TCPA) requirements.

Omnichannel Capabilities

Match each person to the channel or combination of channels most likely to spark engagement-SMS, Mobile Web, RBM & RCS, Email, Phone & IVR, and Streaming Health Education Portal. HiTRUST certification protects PHI and meets HIPAA requirements.

“mPulse takes this complex and diverse mobile market and creates simplified solutions to engage consumers. mPulse knows how to engage consumers given the rapidly changing market today.”

- Director of IT, Leading Dental Plan

Knowledge

Orchestrated engagement applies behavior science with learning strategy to deliver seamless experiences that empower consumers.

Streaming Content

Use health education to entertain and educate consumers through their preferred channels in a rich variety of content formats.

Content Management

Integrate tailored digital content into omnichannel outreach and embed specific content across your digital ecosystems.

Drive Conversion

Track consumer engagement through interactive learning activities and drive conversion through embedded calls-to-action that encourage adoption of your programs and resources.

“mPulse has been there for us, finding creative ways for us to reach consumers the way they want to be reached. We have been able to improve awareness and support around our wellness strategies through mPulse’s mobile messaging solutions.”

- Consultant, Leading Commercial Plan

Journeys

Deep consumer insights continually refine engagement strategy and enhance consumer health journeys.

Orchestration

Harmonize distribution of solutions and programs across channels to create a seamless consumer experience that drives long-term behavior change

Consumer Insights

Gain rich population insights across engagement, behavioral and intent data to inform enterprise strategy.

Universal Consumer Profile

Capture consumer data in adaptive profiles that enable tailoring of dialogues and steaming content to maximize engagement outcomes.

“mPulse Mobile’s understanding of the Medicaid population and insight-driven mobile engagement solution has enabled us to connect and engage in a two-way dialog with our members, a conversation that’s led to improved knowledge of our services, generating better health outcomes.”

- CMO, Medicaid Plan

Engage, Don’t Enrage.

It’s more than just technology, we exist to better the lives of your health consumers.

INTEGRATION PARTNERS

Our plug-and-play solutions seamlessly integrate with your existing software technology to create operational efficiencies and align with your IT strategy.