increase in refill rates in a previously non-adherent population for Kaiser Permanente
Medication Adherence »What do you need to talk to your members about? What do they want to say to you? Your members expect to be a part of the conversation about their care. You have a duty to provide a great experience while still driving members to take key actions, like refilling prescriptions, visiting providers, and self-managing chronic conditions. It’s an important relationship that must be managed and maintained to ensure the best member experience and highest quality of care. Not only should you provide two-way communication with members, you’re tasked with doing it at scale. A “one-size-fits all” approach using mailers, postcards, and phone calls simply can’t achieve necessary levels of member engagement.
This is where mPulse Mobile helps. We partner with leading Medicare plans to conduct automated conversations with large populations that have been proven to drive key outcomes. We help you build and strengthen the relationship with your members at scale, activating them to take charge of their health and transforming their connection to you.
What conversations do you need to have with your members? Our AI-driven health engagement solutions will help you connect with members and drive positive outcomes.
increase in refill rates in a previously non-adherent population for Kaiser Permanente
Medication Adherence »improvement in colorectal cancer screening completion
Preventive Screenings »click rates asking for more MA plan information
Age-In and Retention »survey completion rate after link click
CAHPS/Satisfaction »reduction in diabetic churn
Chronic Condition Management »of MA member survey respondents reported solution easy to use
Medicare Plan Experience »Activation and behavior change drive outcomes. Our conversational AI solutions address Medicare’s most pressing health engagement challenges. It’s the right way of thinking about engagement.
of MA lives covered by our partner plans
key Star Ratings impacted
years of experience
healthcare clients