Increase in renewal rates
Redetermination »Imagine you could understand the key health needs of all your members and have a conversation with specific individuals when necessary. Your conversations would be smarter. Guided by previous interactions with each member, you would be supportive and relevant but also able to focus your member engagement strategy on driving the best possible health outcomes.
Building stronger relationships with members is what we do for the nation’s leading Medicaid plans. We leverage our Conversational AI and behavior data science to create meaningful relationships and activate behavior change for tens of millions of Medicaid members.
Activation and behavior changes drive outcomes. Conversational AI solutions from mPulse Mobile address Medicaid’s most pressing health engagement challenges. It’s the right way of thinking about engagement.
Increase in renewal rates
Redetermination »Increase in colorectal cancer screening completion
Preventive Care & Screenings »Increase in Well Child Visit completion rates
Early and Periodic Screening Diagnostic & Treatment »Reduction in avoidable ED visits
Emergency Department Deflection »Survey completion after link click
Satisfaction and CAHPS® »Reduction in diabetic churn
Chronic Condition Management »Reported improved knowledge of plan services and benefits
Plan Experience »Improvement in breast cancer screening completion
Women’s Health »Improvement in transaction completion rates
Call Center Optimization »Our capabilities are configured to support large and ethnically diverse Medicaid populations with reliable and secure mobile messaging.
of the 75 million total Medicaid lives are covered by our partner plans
languages supported across SMS, RCS, IVR, email, mobile web and push
years of experience
healthcare clients