reduction in diabetic churn
Chronic Condition Management »What would happen if you could have a conversation with every single one of your members? You’d want to discuss many topics, including understanding which key actions—visiting a doctor, completing a screening, managing a chronic condition—would help members improve their health and drive results for the plan. Most importantly, you would want to build a stronger, more personalized relationship.
To improve member engagement, payers need to be able to listen to what members say and respond to their needs. But trying to establish an open, two-way conversation with members has always been difficult, costly, and time consuming. Until now.
mPulse Mobile creates conversations, connections, and relationships at scale for the leading payers in the country. We do it with innovative technology and proven solutions that leverage the power of mobile channels and Conversational AI to reach members who need to hear from you the most. Stronger connections create improved health outcomes for members, transformative business efficiencies, and powerful insights about populations.
reduction in diabetic churn
Chronic Condition Management »of member survey respondents reported solution easy to use
Member Experience »click rates asking for more MA plan information
Medicare Age-In and Retention »improvement in breast cancer screening completion
Women's Health »of the top 5 payers in the US
Million US consumers messaged
Years of Experience
Healthcare clients