Seamless, Personalized Pharmacy Engagement
Better Outcomes Start Here
mPulse’s understanding of patients’ pharmaceutical needs provides specific omnichannel engagement and focused conversational touchpoints to alert, inform, customize and improve the patient’s experience through their therapy management.
I’M INTERESTED IN…
Increase in refill rates in a previously non-adherent population
Make the refill process more efficient and patient friendly.
Higher refill response rates with RCS messaging
And less opt-out rate for refill reminders
And less program opt-out rate for Chronic Condition Medication Management
Click-through rate requesting more information
Empower Pharmacy patients to manage their own shipping details.
Of typical inbound calls were related to shipping updates
Programs available in 13 different languages*
Member satisfaction rates with reorder engagement programs
Drive member satisfaction and retention through automation.
Of members find Rx Refill solution easy to use
Increase in touchpoints with automated conversational texting
Improvement in staff efficiency
Streamline operations and free up staff resources.
Increase in refill processing capacity for staff
Refill completion rate within 24hrs of text reminder