Solutions > Pharmacy
mPulse for Pharmacy
Improve Pharmacy Patient Engagement with Tailored Automated Conversations.
Seamless, Personalized Pharmacy Engagement
Addressing The Needs of Pharmacy Consumers
mPulse has expertise developing engagement solutions that make it easier for consumers to connect with pharmacy resources and simplify staying adherent.
Self-Service Tools
Make it easy for consumers to manage their prescriptions.
Adherence Barriers
Understand and address the challenges people experience that prevent them from staying adherent.
Additional Resources
Provide additional health resources to support and deliver value to the consumer.
Better Outcomes Start Here
mPulse’s understanding of patients’ pharmaceutical needs provides specific omnichannel engagement and focused conversational touchpoints to alert, inform, customize and improve the patient’s experience through their therapy management.
Medication Adherence
Customer:
Medical supply company
Objective:
Increase timely reorder rates while improving adherence for diabetic medical supplies
Results:
7X higher order conversion, with 92% of members opting into the program
Customer:
Leading health plan
Objective:
Leverage automated dialogues for outreach, while triaging more complex questions and concerns through Engagement Console
Results:
3X Increase in staff capacity with greater member satisfaction
Customer:
Leading health organization
Objective:
Increase refill rates while offering additional reminders and support services to improve member experience
Results:
20% of members requesting additional texts, 85% refill rate, 72% of members saying the solution was “Very helpful”
Don’t take our word for it
Pharmacy Management is better with mPulse
Are You Ready?
health outcomes through market leading health engagement solutions.
