Solutions > Medicare
mPulse for Medicare
Leading Medicare plans work with mPulse to increase Star Ratings and elevate member experience using tailored touchpoints that drive action and improve outcomes.
Personalized for Each Member’s Journey
Addressing The Needs of Medicare Plan Members
mPulse has expertise designing solutions that tailor engagement experiences to the differing needs of the Silent Generation and Boomers
Omnichannel Approach
Deliver the highest quality experiences across all the preferred channels of your membership.
User-Friendly Experiences
Create experiences that are easy for your members to navigate and complete.
SDoH Barriers
Use conversational outreach to uncover and address the areas where individuals need support.
Solving Medicare Health Plan’s Most Important Challenges
Communicate with Medicare members in their preferred way using multichannel conversations and streaming education tailored to enhance relationship, improve experience and drive better health outcomes.
Screenings & Prevention
Customer:
Leading health plan
Objective:
Leverage streaming health content to increase members scheduling diabetic eye exams
Results:
274% increase in link clicks to schedule eye exam when streaming content was used vs when it was not
Customer:
Leading health plan
Objective:
Increase awareness of MA plans and provide members aging in with information to enroll
Results:
Average click rate to learn more about enrollment was 31%, with less than 1.6% of members opting out
Customer:
Leading MCO
Objective:
Increase Rx refill rate among non-adherent Medicare members with chronic conditions
Results:
14pp improvement in refill rates, with 94% self-reported member satisfaction
Don’t take our word for it
RESOURCES FOR MEDICARE PLANS
Are You Ready?
health outcomes through market leading health engagement solutions.
