How do your age-in candidates feel about your Medicare plan? Do members at risk to leave the plan know about the benefits available to them? Every plan works hard to market to age-in candidates and retain at-risk members, but it’s impossible to connect with large populations using “one-size-fits-all” outreach or mailers. The best way to gain these important insights is to strengthen your relationship with members.
Solve this challenge by having important member conversations—at scale—using mPulse Mobile.
Our Medicare partners know that deeper connections increase member retention. They leverage the mPulse Mobile Age-In and Retention solution to build relationships with key member populations using automated conversations. We rely on data to create tailored communications that connect members with key information to improve their understanding of their plan’s value and feel more connected to their care.
Members requesting more information on Medicare plans
Click-through rates for Medicare plan information
Click-through rates for value-add benefit information
The Age-In and Retention Solution consists of the following engagement content modules.
The mPulse Mobile Age-In and Retention Solution combines an enterprise-grade communication platform with innovative technology to power effective and scalable conversations.