For Medicaid Plans and Providers

mPulse Mobile helps Medicaid organizations overcome member engagement challenges through Conversational AI solutions. Contact us to discuss the most effective solutions for your organization.

Conversational AI Has the Power to Revolutionize Member Activation for Safety Net Populations
Do you take full advantage of the most effective communication channel for hard-to-reach populations?

It is an unfortunate truth that Medicaid populations have worse health outcomes than the privately insured. All too often, it is difficult to reach and engage those who need care the most.

Medicaid Plans know that engaging members about their health is critical to improving health outcomes. More than any other population, Medicaid members need to be informed about when to get care and the most appropriate setting. But the diversity of languages, cultures, and socio-emotional health needs for individual members requires a tailored approach to engagement. Medicaid Plans have the opportunity to improve the process of how members are engaged, so that outcomes improve while significantly reducing the high administrative costs associated with member outreach and education.

mPulse Mobile helps Medicaid Plans overcome engagement challenges through Conversational AI solutions. Members can be reached through their mobile phones—the communication channel they use most. Automated, dynamically tailored conversations are the most engaging form of communication. Medicaid Plans can now drive individual and population behavioral change through conversational workflows that incorporate data-driven insights.

Learn how mPulse Mobile’s solutions address some of Medicaid’s most costly health challenges.


Explore case studies demonstrating healthy behavior change in Medicaid populations.

Disease Management


Chronic conditions require intensive treatment. Engage members on how they can better manage their condition and provide notifications and reminders so members take action to meet care milestones.

Health Plan Navigation


Quickly understand new enrollee health activation levels then engage them on targeted health topics to improve their understanding of the health services that are available to them.



When members fail to renew coverage, they lose continuity of care and require additional administrative resources to re-enroll. Reach and help members through conversations that alert them to the need to renew and guide them through the redetermination process.

Quality Measure Improvement


Low engagement means consumers are not aware of preventive care services. Targeted text messaging activates members to get the care that they need.

ED Deflection


Reduce unnecessary visits to the Emergency Department by increasing awareness and utilization of alternative lower cost care services.



Surveys provide important insights about consumers’ experiences with health plan services, but they can be costly and inefficient to administer. Leverage mobile channels to efficiently reach consumers and deliver surveys with high response rates and quick response times.


Some of the plans we’re proud to call our partners (aka clients).

Our Other Solutions

Learn more about our solutions for healthcare organizations.

Solutions for health plans and payers
Solutions for hospitals, clinics and physicians
Solutions for medicare plans
Solutions for pharmacies and PBMs
Wellness & Pop Health
Wellness & Pop Health
Solutions for health and wellness companies
Medical Device
Medical Device
Solutions for medical device companies


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