mPulse Mobile Resources

Explore our latest healthcare content including research results, best practices, analysis of the ever-changing digital health landscape and more.

mPulse Mobile, the leader in mobile health engagement, drives improved health outcomes and business efficiencies by engaging individuals with meaningful and interactive dialog. mPulse Mobile combines technology, analytics and industry expertise that helps healthcare organizations activate their customers to adopt healthy behaviors.

Medicaid

CASE STUDY

A leading Medicaid Managed Care Organization uses AI-powered governance technology to orchestrate health outreach to thousands of Medicaid members automatically.

Diabetes

CASE STUDY

A large West Coast integrated delivery network (IDN) studied the impact of AI-powered dialogues to activate members and improve diabetes self-management behaviors.

Activation in Action: Stories of Successful Behavior Change

VIDEO

Learn how leading healthcare companies are driving successful behavioral change in their consumer populations by leveraging mPulse Mobile’s Activate-level solutions.

Kaiser Permanente Uses AI to Activate Behavior Change

WEBINAR

This webinar highlights how Kaiser Permanente leverages mPulse Mobile’s Conversational AI technology to activate their diabetes population to self-manage their health.

Ieso

CASE STUDY

Ieso, a world-leading digital health company, leverages mPulse Mobile’s technology to send automated text messages to the new Medicaid population that is eligible for its online therapy services.

CityMD

CASE STUDY

CityMD incorporates mPulse’s multi-channel mobile messaging capabilities into their
Aftercare operations, automatically triggering follow-up messages when specific services are needed.

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CASE STUDY

Docent Health, a leading healthcare experience technology and services company, uses mPulse Mobile’s tailored and interactive text dialogues to drive engagement, retention, and customer advocacy.

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CASE STUDY

PaxVax, a leading independent vaccine company, uses mPulse Mobile’s tailored and interactive text dialogues to engage patients, maximizing therapy adherence and boosting patient experience.

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BROCHURE

By deploying engagement strategies that drive behavior change, mPulse Mobile helps leading Medicare plans improve key quality measure outcomes, create business efficiencies, and enhance the member experience.

Developing a Health & Wellness Digital Engagement Strategy

WEBINAR

Leading AI and technology-enabled healthcare company, Catasys, shares the journey they went through and the analysis they conducted to develop their participant engagement strategy.

Improving Refill Adherence in Medicare Patients

CASE STUDY

Learn how Kaiser Permanente of Southern California dramatically increased medication adherence over the course of 3 months.

Activate 2017 Keynote Address

VIDEO

Dr. Judith Hibbard, lead author of the Patient Activation Measure, presents research findings and real-world examples of patient activation at Activate2017.

Wellness Programs and Interactive Text Messaging

WHITE PAPER

Innovative population health and wellness programs are coming to the market to manage chronic conditions, meet employee wellness goals and deliver targeted care to unique populations of consumers. Dive into three key areas that are driving success for leading wellness companies.

Engage and Activate: Wellness

BROCHURE

Wellness and population health program success depends on effective participant engagement. Engage and activate wellness program participants with interactive text solutions.

Improve Quality Measures

WHITE PAPER

This guide lists the quality measure areas that can quickly and easily be impacted by mPulse Mobile solutions for each quality measure set and provides an overview of how these programs can be structured.

Activate Webinar Tile

VIDEO

Research proves that people that are activated in their health experience improved health outcomes and reduced overall healthcare costs. But how do we ENGAGE consumers to truly ACTIVATE them?

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CASE STUDY

Shield’s consumers adopted the mobile channel quickly and showed clear signs of higher engagement and satisfaction as they executed reorders and interacted with Shield via text messages. Learn how mPulse Mobile helped Shield achieved these results.

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VIDEO

In this webinar, Rena Brar Prayaga, Behavioral Data Scientist of mPulse Mobile and Chris Nicholson, CEO of mPulse Mobile, share data and insights from a three-month program with a large Integrated Delivery Network in California seeking to optimize patient outcomes and lower costs.

Patient Engagement Outcomes Report

WHITE PAPER

Whether your organization focuses on Value Based Care, growth or both, patient engagement remains a cornerstone of effective care delivery. This report walks through five innovative mPulse Mobile client programs, including execution details and outcomes.

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VIDEO

Hear Mayo Clinic, the world’s leading health system, share insights into their patient engagement processes. In this webinar, we share details around strategy, implementation and key learnings from delivering innovative texting programs that work.

Patient Engagement Infographic

INFOGRAPHIC

See how interactive text messaging revolutionizes patient engagement and improves health outcomes across 6 different use cases.

Medicaid Whitepaper

WHITE PAPER

Results from a 3 month study with Inland Empire Health Plan (IEHP) that consisted of sending tailored, interactive text messages based on demographic, psychographic, and behavioral data.

Medicaid Infographic

INFOGRAPHIC

Stats showing how interactive text messaging helps Medicaid plans communicate with consumers using simple text messaging, engage them through two-way dialog, and activate them through tailored content.

Text Messaging for a Healthier Patient Population

VIDEO

Tailored and engaging mobile messaging campaigns can help patients choose a doctor, schedule care, and utilize resources like urgent care clinics and nurse advice lines. Learn how the Inland Empire Health Plan (IEHP) uses texting.

Medicaid Brochure

BROCHURE

Learn more about how our mobile engagement solutions help with new member navigation, ED deflection, HEDIS, gaps in care and more.

Provider Whitepaper

EBOOK

Learn how to reduce no-shows, reduce hospital readmissions, increase the effectiveness of telehealth visits, and increase medication adherence through multi-channel mobile messaging.

TCPA Webinar

WEBINAR

If compliance is a concern for your organization, this webinar will answer many of your questions about TCPA regulations, consumer consent, HIPAA regulations, and risk analysis.

Grifols Case Study

CASE STUDY

mPulse empowered Grifols to initiate a Mobile Alert system which plasma donors could subscribe to and receive text messages about events and donor compensation amounts. Since initiation, over 7,700 donors have joined the system.

mPulse Mobile Plan eBook

EBOOK

Learn how to increase member retention, reduce administrative costs, improve health outcomes, and increase medication adherence through multi-channel mobile messaging.

Making Healthcare Mobile Guide

GUIDE

Gain insight into the common challenges involved in implementing mobile communications. Additionally, learn about industry-specific complexities that result from HIPAA and HITECH regulations and additional considerations healthcare companies must be aware of in regards to compliance.

mHealth Trends Report

REPORT

A thorough update on the state of the mHealth industry and predictions on the future of the industry.

KP Graphic

CASE STUDY

mPulse worked with Kaiser Permanente to develop solutions that not only made a staggering impact on its patient communication costs, but with less than two percent opt-out during the pilot phase, it was clear that members also were happy with the new SMS-based solutions.

Health Plans Brochure

BROCHURE

Learn more about how our mobile engagement solutions help with disease management, enrollment and renewal, eAdoption, call center efficiency and more.

Care Coordination Graphic

INFOGRAPHIC

Follow a patient through a knee procedure and see how mobile messaging improves care coordination before, during, and after any procedure.