Are Your Redetermination Ready?

Watch this two-part webinar series to learn everything you need to know about the ending of continuous enrollment.

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REDETERMINATION RESOURCES

Redetermination Solution Information Sheet

[Webinar] How Plans Can Prepare for the Unwinding of Continuous Enrollment

Strategic Approaches to Engaging Managed Care Plans to Maximize Continuity of Coverage

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22pp

168%

Increase in redetermination rates when using this solution

31%

Click through rates for members to update mailing address on file

Increase in member attendance at plan redetermination events

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Solutions for Redetermination

Reduce member churn using education and conversational AI to address knowledge gaps and encourage members to avoid losing their Medicaid coverage.

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Avoid Avoidable Churn

Our SDoH Index uses census, proprietary and conversational data to produce highly accurate predictions. Our Conversational AI and NLU then tailor the dialogues to members to help overcome barriers, build self-efficacy, and reduce member churn.

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Proven, Repeatable Results

Increase Redetermination Rates by Over 20pp

It's the final countdown. As states transition back to normal operations, a well-informed and organized approach to determining eligibility and transitioning members to marketplace coverage becomes critical.

Prepare your members for the reintroduction of redetermination and avoid avoidable churn with a redetermination solution that utilizes SMS, Email, and IVR to create unique engagement flows for every member to ensure maximum engagement.

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Multi-Channel Solution

Email · Voice · Web · Content

Solutions for Redetermination

Reduce member churn using education and conversational AI to address knowledge gaps and encourage members to avoid losing their Medicaid coverage.

Get the Solution