Find Us at One of the Many Industry Events We Attend Each Year

We’re proud to demonstrate the power of our omnichannel Conversational AI solutions at leading healthcare events across the nation. Visit our booth, attend a talk, or schedule an in-person meeting.

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6th Annual Medicare Star Ratings & Quality Assurance Summit

SPEAKING: Reva Sheehan, Government Programs Strategic Market Executive for mPulse,

20 top-rated Medicare Advantage plans share exclusive best practice case studies on how they achieve high performance scores on each of their CMS & NCQA measured areas in the midst of a pandemic and the post-election market at the 5th Annual Medicare Star Ratings & Quality Assurance Summit. This is the only conference where you will hear from so many 4.5 and 5-star plans on how they are tuning in to member & provider needs, meeting evolving regulatory requirements and boosting outcomes. Plus, hear special case study and panel coverage on how plans are gearing up for increased weighting of CAHPS & HOS and engaging members to adopt Telehealth.

AHIP Consumer Experience & Digital Health Forum 2020

SPEAKING: mPulse CTO, Ram Prayaga, and VP of Marketing, Brendan McClure,

AHIP’s Consumer Experience & Digital Health Forum ONLINE will bring together diverse minds from technology, health care, policy, and more to share new tools, technologies, and care delivery breakthroughs that will reshape health care well beyond COVID-19.

You’ll hear from leaders navigating the challenges and opportunities of health care’s “new normal.”

The information that makes health care better

Across three intensive, information-packed days, explore these areas:

  • Next generation consumer experience & engagement
  • Data, analytics, and actionable intelligence
  • Technology, tools, and strategies for virtual and collaborative care
  • Industry transformation, disruption, and product innovation

the 11th Annual Star Ratings Masterclass

SPEAKING: Reva Sheehan, Government Programs Strategic Market Executive for mPulse,

Strategies to Boost Your Star Ratings in 2021 and Beyond
Back for its eleventh year, The RISE Star Ratings Master Class offers a deep dive into how to improve your plan’s Star ratings with content specifically curated for all professionals from Medicare Advantage health plans that touch quality measures. Expect an unmatched conference experience, a focus on key trends, ample networking opportunities, and knowledge sharing from top-rated plans and leading innovators. Leave with actionable strategies to boost your Star Ratings in 2021 and beyond.


  • Discussions around member experience measures weight increase and best practices for a holistic approach
  • Regulatory updates from CMS (final rule) and NCQA on ratings being phased in and out as well as how they are going to be weighted
  • COVID-19’s impact on the industry from thought leaders forecasting the future of Stars
  • Member and Provider Engagement with highlights on best practices to engage members and providers in a meaningful and innovative way to maximize results
  • Earn up to 10.5 CPEs (Bring your team to ensure proper certification from some of the best in the industry)
  • Replay sessions for up to 90 days after the event ends to cement ideas that you have learned

The 4th Annual Medicare Advantage Leadership Innovations

SPEAKING: Reva Sheehan, Government Programs Strategic Market Executive for mPulse,

Medicare Advantage Leadership Innovations brings together leaders from the nation’s top MA plans to share Best Practice strategies and results plan-wide. Position your MA plan to quickly respond to evolving regulatory mandates, combat challenges from market disruptors, harness technology innovations while ensuring quality care and controlling costs.

Our Government Programs Strategic Market Executive, Reeva Sheehan, will speak on the Panel Discussion: Member Engagement Innovations — New Opportunities to Retain Members, Maximize Outcomes & Improve Satisfaction.

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Build Relationships.
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It all starts with conversation. Our omnichannel solutions empower you to have conversations with your consumers through their preferred channel and with relevant content. Our behavioral data science team and Conversational AI platform give you the smarts and automation to intelligently tailor your conversations to build stronger, tighter relationships with all your members. Relationships are the key to activation and behavior change that drives positive outcomes.

It’s all about relationships.

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