Find Us at One of the Many Industry Events We Attend Each Year

We’re proud to demonstrate the power of our omnichannel Conversational AI solutions at leading healthcare events across the nation. Visit our booth, attend a talk, or schedule an in-person meeting.

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AHIP Consumer Experience & Digital Health Forum 2020

SPEAKING: mPulse CTO, Ram Prayaga, and VP of Marketing, Brendan McClure,

AHIP’s Consumer Experience & Digital Health Forum ONLINE will bring together diverse minds from technology, health care, policy, and more to share new tools, technologies, and care delivery breakthroughs that will reshape health care well beyond COVID-19.

You’ll hear from leaders navigating the challenges and opportunities of health care’s “new normal.”

The information that makes health care better

Across three intensive, information-packed days, explore these areas:

  • Next generation consumer experience & engagement
  • Data, analytics, and actionable intelligence
  • Technology, tools, and strategies for virtual and collaborative care
  • Industry transformation, disruption, and product innovation

the 11th Annual Star Ratings Masterclass

SPEAKING: Reva Sheehan, Government Programs Strategic Market Executive for mPulse,

Strategies to Boost Your Star Ratings in 2021 and Beyond
Back for its eleventh year, The RISE Star Ratings Master Class offers a deep dive into how to improve your plan’s Star ratings with content specifically curated for all professionals from Medicare Advantage health plans that touch quality measures. Expect an unmatched conference experience, a focus on key trends, ample networking opportunities, and knowledge sharing from top-rated plans and leading innovators. Leave with actionable strategies to boost your Star Ratings in 2021 and beyond.


  • Discussions around member experience measures weight increase and best practices for a holistic approach
  • Regulatory updates from CMS (final rule) and NCQA on ratings being phased in and out as well as how they are going to be weighted
  • COVID-19’s impact on the industry from thought leaders forecasting the future of Stars
  • Member and Provider Engagement with highlights on best practices to engage members and providers in a meaningful and innovative way to maximize results
  • Earn up to 10.5 CPEs (Bring your team to ensure proper certification from some of the best in the industry)
  • Replay sessions for up to 90 days after the event ends to cement ideas that you have learned

The 4th Annual Medicare Advantage Leadership Innovations

SPEAKING: Reva Sheehan, Government Programs Strategic Market Executive for mPulse,

Medicare Advantage Leadership Innovations brings together leaders from the nation’s top MA plans to share Best Practice strategies and results plan-wide. Position your MA plan to quickly respond to evolving regulatory mandates, combat challenges from market disruptors, harness technology innovations while ensuring quality care and controlling costs.

Our Government Programs Strategic Market Executive, Reeva Sheehan, will speak on the Panel Discussion: Member Engagement Innovations — New Opportunities to Retain Members, Maximize Outcomes & Improve Satisfaction.

12th Annual Medicaid Innovations Forum

SPEAKING: Melissa Morales, Strategic Account Director for mPulse, alongside Amida Care,

Strategic Solutions Network is pleased to announce our 12th Annual Medicaid Innovations Forum on February 1-4, 2021. This highly acclaimed event is being designed as a virtual event. Our successful virtual event platform has all the great networking and interaction you expect with deep dive workshops, interactive panel discussions, and riveting general sessions, all designed to make your experience as real as if you were there in person.

WHOLE PERSON CARE for Medicaid, Medicare & Duals – Coordinating Physical, Behavioral and SDoH Care

Leading health plans are embracing Whole Person Care — the coordination of physical, behavioral and Social Determinants of Health – by harnessing data & technology to identify vulnerable populations and coordinate care real time to achieve improved outcomes. Join us Data and Technology Solutions to Drive Member Behavior, Boost Outcomes & Control Costs for Whole Person Care for Medicaid, Medicare & Duals. Find out how top plans are harnessing technology innovations and accessing and sharing data with providers, the community and across silos to better understand their populations in order to implement actionable solutions and prove ROI.

RISE National

RISE National 2021 is the #1 trusted source for all things Medicare Advantage, crossing a variety of topics and themes from risk adjustment and quality to member experience and social determinants of health. With sessions curated for the functional thinker, expect to hear best practices, join hands-on workshops, and benchmark with peers on the latest regulatory changes, technology trends, and revenue-generating strategies.

From the comfort of your home office, enjoy three days of live-streaming content covering the current and future state of the health care system and on-camera networking opportunities to chat with peers about how they are overcoming the lasting effects of 2020. Join us in March at the one-stop shop for everything you need to know to move your organization forward in the 2021 landscape.

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Build Relationships.
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It all starts with conversation. Our omnichannel solutions empower you to have conversations with your consumers through their preferred channel and with relevant content. Our behavioral data science team and Conversational AI platform give you the smarts and automation to intelligently tailor your conversations to build stronger, tighter relationships with all your members. Relationships are the key to activation and behavior change that drives positive outcomes.

It’s all about relationships.

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