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mPulse Platform Release Notes – December 2019

I hope everyone had a great holiday. We released a number of new features across the mPulse Platform in December.

Engagement Console Notifications

Engagement Console now supports notifications for new members in member groups in the application, as well as synced, offline notifications via email. This combination allows EC users to stay informed about urgent responses needed for select member groups both in the application and when doing things offline. Ask your Account team for more information on turning on EC Notifications for your users today.

Engagement Console Notifications
EC Notifications

Secure Survey Improvements

Secure Survey now supports free-text responses to questions, as well as an improved look-and-feel for the survey itself. Secure Survey responses are surfaced in the member timeline (center pane) on Engagement Console as well, leading to a more complete picture of your members’ activity.

Secure Survey in Engagement Console
Secure Survey

Coming Soon

Coming soon to the mPulse platform — displaying all member activity within the member timeline on Engagement Console; this includes emails, push, and Secure Message.

Best,
Josh Levitan
Director of Product Management

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